This policy explains how Lovi De handles personal information when you visit our website or contact us by email. We keep the site deliberately simple: there are no accounts, web forms, advertising pixels or third-party analytics. The personal information we normally receive is what you choose to send us.
1. Overview
This policy applies to lovi-de.top and to business correspondence with Lovi De. It describes what we collect, why we use it, how long we keep it and the choices available to you. It does not cover third-party websites that we do not control.
2. Who we are
Lovi De is an international business services company based in Tallinn, Estonia, working with clients across the European Union. For the purposes of the EU General Data Protection Regulation (GDPR), Lovi De is the controller of the personal data described in this policy.
Our contact point for privacy matters is hello@lovi-de.top.
3. Data we collect
Information you provide
When you email us, we receive your name, email address, company details and any other information you include in your message. Please do not send sensitive personal data, such as health information or government identification numbers, unless we have agreed on a secure way to receive it.
Technical information
Our hosting provider may automatically record standard technical information when the site is accessed, including IP address, browser type, operating system, referring page, requested URL, date and time, and response status. This information is used to keep the site available, stable and secure.
Aggregated information
We do not use analytics or advertising cookies. If we introduce them in the future, we will update this policy and, where required by law, ask for your consent before they are set.
4. How we use information
- To respond to business enquiries and communicate about potential or current engagements.
- To provide, administer and improve our services.
- To maintain the availability, integrity and security of our website and systems.
- To comply with legal and regulatory obligations.
- To establish, exercise or defend legal claims.
We do not sell personal information, and we do not use it for automated decision-making or profiling.
5. Legal bases
Where the GDPR applies, we rely on the following legal bases:
- Legitimate interests: responding to business enquiries and keeping our website and systems secure.
- Contract: taking steps at your request before entering a contract, and performing a contract with you or your organisation.
- Legal obligation: retaining or disclosing information where required by applicable law.
- Consent: where we ask for it for a specific purpose. You may withdraw consent at any time.
6. Cookies and local storage
This website does not set advertising, analytics or profiling cookies. It may use strictly necessary technical storage required for security or basic functionality. These technologies do not track you across other websites.
You can control or delete cookies and site data through your browser settings. Blocking strictly necessary storage may affect how some websites function, although this site is designed to work without it.
7. Sharing information
We do not sell personal information. We may share it, where necessary, with:
- Hosting, email and IT service providers that process information on our behalf as processors.
- Professional advisers, such as lawyers and accountants, bound by confidentiality obligations.
- Public authorities or courts where disclosure is required by law.
- A buyer or successor in connection with a corporate transaction, subject to appropriate safeguards.
Processors act on our documented instructions and are required to apply appropriate confidentiality and security measures.
8. International transfers
We aim to keep personal information within the European Economic Area. If a service provider processes information outside the EEA, we use appropriate safeguards, such as the European Commission's Standard Contractual Clauses, together with any supplementary measures required by law.
9. Retention
- Enquiry correspondence: normally up to 24 months after the last meaningful contact, unless a longer period is needed for a contract, legal obligation or claim.
- Server logs: normally up to 90 days, unless a longer period is required to investigate a security incident.
- Contract and financial records: for the duration of the relationship and the statutory retention periods that apply to us.
When information is no longer needed, we delete it or anonymise it so that it can no longer identify you.
10. Your rights
Subject to applicable law, you have the right to:
- Access the personal information we hold about you and receive a copy.
- Request correction of inaccurate or incomplete information.
- Request erasure of information where there is no lawful reason for us to keep it.
- Request restriction of processing or object to processing based on legitimate interests.
- Receive certain information in a structured, commonly used and machine-readable format.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise a right, email hello@lovi-de.top. We may ask for information to verify your identity. We respond within one month, and may extend that period by up to two further months for complex or numerous requests.
You can complain to the Estonian Data Protection Inspectorate or to the supervisory authority in your country of residence or place of work.
11. Security
We apply appropriate technical and organisational measures to protect personal information, including access controls, encrypted transport, least-privilege access, backups and monitoring. No transmission over the internet is completely secure. If you believe information has been compromised, please contact us promptly.
12. Children
Our website and services are intended for business audiences and are not directed to children under 16. We do not knowingly collect personal information from children.
13. Changes to this policy
We may update this policy from time to time. The revised version will be published on this page with a new date. Where a change is material, we will make that clear on the page.
14. Contact
For any question about this policy or the way we handle personal information, contact:
Lovi De
Tallinn, Estonia
hello@lovi-de.top